Privacy Policy – Hawaza

Website: https://hawaza.com

At Hawaza, we value your privacy and are committed to safeguarding your personal information. This Privacy Policy outlines how we collect, use, store, and protect your data when you access our website or place an order with us.

If you have any questions regarding this Privacy Policy, please contact us at:
📧 support@hawaza.com

Information We Collect

Comments

When visitors submit comments on our website, we collect the information provided in the comment form, along with the visitor’s IP address and browser user agent. This data helps us detect spam and maintain platform security.

An anonymized string generated from your email address may be shared with the Gravatar service to verify whether you use it. Once your comment is approved, your profile image (if applicable) may be visible publicly.

Gravatar Privacy Policy: https://automattic.com/privacy/

Media

If you upload images to our website, please avoid including embedded location data (EXIF GPS). Images displayed publicly may allow visitors to extract such information.

Cookies

Hawaza uses cookies to enhance your browsing and shopping experience. Cookies help us:

  • Remember products added to your cart

  • Save login sessions and account preferences

  • Store comment details for future convenience

  • Analyze website performance and usability

Cookie duration details:

  • Comment cookies: up to 1 year

  • Login cookies: 2 days (or up to 2 weeks if “Remember Me” is selected)

  • Screen preference cookies: 1 year

  • Temporary editing cookies: expire after 24 hours

You can disable cookies via your browser settings, though some website features may not function correctly.

Embedded Content from Third-Party Websites

Pages on hawaza.com may include embedded content such as videos, images, or articles. Embedded content behaves as if you have visited the external website directly.

These third-party sites may collect data about you, use cookies, and track your interaction, especially if you are logged into their platforms.

Information Collected During Checkout

While Browsing

We may collect limited non-personal information, including:

  • Products viewed (to display recently viewed items)

  • IP address, browser type, and device details

  • Approximate location (for shipping and tax estimation)

When Placing an Order

To process purchases and provide customer support, we may collect:

  • Full name

  • Billing and shipping address

  • Email address and phone number

  • Payment-related information (handled securely by third-party providers)

  • Account details (if you choose to register)

How We Use Your Information

Your data may be used to:

  • Process and deliver orders

  • Send order confirmations and shipping updates

  • Prevent fraud and unauthorized activity

  • Handle customer inquiries, returns, refunds, or disputes

  • Meet legal, accounting, and regulatory obligations

  • Improve website performance and customer experience

  • Send marketing communications (only if you opt in)

Order and transaction records are retained in accordance with applicable laws.

Access to Your Data

Customer information is accessible only to authorized personnel and used strictly for:

  • Order fulfillment

  • Customer support

  • Refund and dispute handling

  • Website administration

We do not sell, rent, or misuse personal data.

Sharing Information with Third Parties

We share data only with trusted service providers when necessary to operate our business, such as:

  • Payment processors

  • Shipping and logistics partners

  • Hosting, security, and technical service providers

All third parties are required to protect your data and use it solely for the intended purpose.

Payments

Payments on hawaza.com are securely processed through PayPal. During checkout, relevant transaction details (such as order value and billing information) are shared directly with PayPal.

PayPal Privacy Policy: https://www.paypal.com/privacy

Hawaza does not store or have access to your complete payment details.

Cache & Performance Optimization

We use caching and performance optimization tools to improve website speed and user experience. Cached data is temporary and does not personally identify users.

Some services may be provided by QUIC.cloud.
Privacy Policy: https://quic.cloud/privacy-policy/

Data Retention

  • Comments and related metadata may be retained indefinitely

  • User account data is stored while the account remains active

  • Order and transaction data are kept as required for legal, tax, and security purposes

Your Rights

You may request:

  • Access to the personal data we hold about you

  • Corrections or deletion of your personal data

This does not include data we are required to retain for legal or security reasons.

To submit a request, contact us at:
📧 support@hawaza.com

Where Your Data Is Sent

Visitor comments may be processed through automated spam detection services to maintain website security.