SHIPPING POLICY

Shipping Policy – Hawaza

Thank you for shopping with Hawaza. We aim to deliver your leather footwear safely, efficiently, and with reliable tracking. Please review our shipping guidelines below.

1. Order Processing

Orders are typically prepared and processed within 3–5 business days after payment confirmation.

This timeframe includes order verification, quality inspection, and packaging prior to shipment.
Orders are not processed or dispatched on weekends or public holidays.

2. Standard Shipping (United States)

Estimated delivery time is 10–14 business days after the order is shipped
Delivery timelines may vary depending on destination and carrier service
Shipping estimates are not guaranteed and may be impacted by peak seasons, holidays, customs procedures, weather conditions, or carrier-related delays beyond our control

3. Expedited Shipping Options

If you require faster delivery, please contact us before placing your order.

Our support team will:

Confirm whether expedited shipping is available for your location
Provide estimated delivery timelines and any additional costs

Availability of expedited services depends on destination and carrier capacity.

📧 support@hawaza.com

4. Tracking Details

Once your order has been shipped, you will receive a confirmation email containing your tracking number.

Tracking updates can be viewed directly through the carrier’s tracking system
Please allow 24–48 hours for tracking information to become active after shipment

5. Shipping Fees

Shipping charges are calculated at checkout based on:

Delivery address
Package size and weight

All shipping costs are displayed clearly before payment is completed.
There are no hidden or post-checkout fees.

6. Shipping Coverage

At this time, Hawaza ships within the United States only.

We apologize for any inconvenience and are working toward expanding international shipping options in the future.

7. Address Accuracy & Delivery Issues

Please ensure that your shipping address is entered correctly and completely at checkout
Hawaza is not responsible for delays, failed deliveries, or lost packages caused by incorrect or incomplete address information provided by the customer

If you encounter any delivery-related issues, please reach out to our support team for assistance.